Contact
Email: support@usagaindeck.app
Please include:
- Your device model and iOS version.
- The app version from Settings > About.
- A short description of what happened.
- A screenshot if it helps explain the issue.
Common questions
Where is my data stored?
Favorites, custom decks, notes, sessions, reminders, and settings all stay on your device.
Can I export my data?
Yes. Open Settings, choose Export my data, generate the JSON file, then save or share it using the iOS share sheet.
What changes in version 2.0?
Every card and feature is free. Eligible banners appear on Play and Discover, never during a conversation or in Memories. A single purchase removes ads permanently. There is no subscription. Version 2.0 is in testing; earlier App Store versions have no advertising.
I already purchased Lifetime Unlock. Do I need to pay again?
No. Your existing purchase keeps version 2.0 ad-free. Use Restore Purchases in Settings with the Apple Account used for the purchase. A pending or unavailable purchase check never blocks play.
What information does advertising use?
Version 2.0 requests non-personalized Google ads. This still involves technical and advertising data processing. Your notes, names, searches and deck selections are not sent for advertising. Read the privacy policy for details. Regional privacy choices are available in Settings where required, and declining consent never locks content.
How do I report an inappropriate ad?
Use the banner's Ad information & report control or its AdChoices control. You can also email support with the advertiser, what appeared and whether it was on Play or Discover. Do not include private notes; crop them out of any screenshot.
Can I restore an exported backup?
Version 2.0 can preview and restore supported JSON exports. Import replaces local personal data after confirmation and keeps a recovery copy. Purchases and advertising consent are not imported. Reminders remain disabled until you enable them again. Exported names and notes are readable by anyone receiving the file.
How do notifications work?
Reminder notifications are optional. If you enable them, iOS schedules local notifications on your device. Notification content is generated locally from the card deck.
How do I reset the app?
Open Settings. Reset history clears seen-card history. Reset everything clears app data and settings on the device.
Does my purchase carry over to a new device?
Yes. Sign in to the App Store with the same Apple ID and tap Restore Purchase in Settings on the new device.
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